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The Praajna Jyotisha Institute

Contact & Regulatory Information

The Praajna Jyotisha Institute is a sole proprietorship Research, Education & Consulting firm wholly owned by Abhigya Anand.

Address

HD031

WeWork Princeville,

Embassy GolfLinks Business Park

Domlur, Bengaluru

Karnataka, India 560071

GST: 29FIHPA0137E1ZO

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Terms & Conditions | Refund and Cancellation Policy

1. Introduction

  • Welcome to Praajna Jyotisha by Abhigya Anand. By using our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

  • Praajna Jyotisha Institute is a Sole Propreitorship Venture by Abhigya Anand.

2. Services

  • Praajna Jyotisha provides astrological consultations, including personal readings, predictions, and guidance based on Vedic astrology.

  • All consultations are provided by Abhigya Anand or designated team members under his supervision.

3. Eligibility

  • Services are available to individuals aged 18 and above. By booking a consultation, you confirm that you meet this age requirement.

4. Consultation Process

  • Consultations are conducted either in-person, via video call, or through written reports, depending on the client's preference.

  • Clients must provide accurate birth details and other necessary information for the consultation to ensure accuracy in astrological readings.

5. Pre-Consultation Guidelines

  • It is both advised and mandatory to avoid the consumption of meat, alcohol, and any form of substance abuse for at least 7 days prior to the appointment.

  • Failure to adhere to these guidelines may affect the quality of the consultation and is strongly discouraged.

6. Booking and Payment

  • All consultations must be booked in advance through our official channels.

  • Payment must be made at the time of booking. We accept payments through credit cards, bank transfers, or other approved methods.

7. Refund and Cancellation Policy

  • Cancellation: Cancellation of appointments is not allowed unless the client is unable to appear for the appointment due to unavoidable circumstances or if the Firm denies an appointment. In such cases, a rescheduling option may be provided.

  • Refunds: Refunds are processed only if the cancellation policy is met. The refund process will be initiated within 2-5 business days after the cancellation request is approved.

  • The refunded amount will be credited back to the original payment method used during booking. Please note that additional processing time may be required by your financial institution.

8. Confidentiality

  • Praajna Jyotisha respects the privacy of all clients. All personal information, including birth details and consultation content, will be kept strictly confidential.

  • We will not disclose any client information to third parties unless required by law.

9. Disclaimer

  • Astrology is a tool for guidance and should not replace professional advice in legal, medical, financial, or psychological matters.

  • Praajna Jyotisha is not liable for the effects of any decisions taken by clients based on the consultation provided.

  • We are not financial advisors, and our consultations should not be construed as financial advice.

10. Limitations of Liability

  • Praajna Jyotisha will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

  • Clients agree to use our services at their own risk and responsibility.

11. Intellectual Property

  • All content provided by Praajna Jyotisha, including written reports, videos, and consultations, is the intellectual property of Abhigya Anand and is protected by copyright laws.

  • Clients are not permitted to reproduce, distribute, or share any content without prior written consent.

12. Governing Law

  • These terms and conditions are governed by the laws of India and the state of Karnataka. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Bengaluru.

13. Amendments

  • Praajna Jyotisha reserves the right to amend these terms and conditions at any time without prior notice. Clients are encouraged to review the terms periodically to stay informed of any changes.

14. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact us at info@abhigyaanand.com.

Privacy Policy | Praajna Jyotisha

Privacy Policy for Praajna Jyotisha by Abhigya Anand

1. Introduction

  • This Privacy Policy outlines how Praajna Jyotisha by Abhigya Anand ("we," "us," or "our") collects, uses, and protects your personal information when you visit our websites (https://abhigyaanand.com or https://praajnajyotisha.org) and use our consulting services. By using our websites or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

  • Personal Information: When you book a consultation or contact us through our websites, we may collect personal information such as your name, email address, phone number, birth details, and any other information you provide.

  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system when you visit our websites.

3. How We Use Your Information

  • Consultations: We use your personal information to provide accurate astrological consultations, including generating horoscopes, predictions, and other services related to Vedic astrology.

  • Communication: We may use your contact information to communicate with you regarding your appointment, send reminders, and provide updates about our services.

  • Website Improvement: Non-personal information may be used to improve the functionality and user experience of our websites.

4. How We Protect Your Information

  • Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Confidentiality: All personal information provided during consultations is kept strictly confidential and is not shared with third parties unless required by law.

5. Cookies and Tracking Technologies

  • Cookies: Our websites may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our websites and improve our services.

  • Opting Out: You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our websites.

6. Sharing of Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our websites or providing our services, such as payment processors and IT support. These third parties are required to keep your information confidential and use it only for the purposes for which it was provided.

  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests.

7. Your Rights

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

  • Deletion: You may request the deletion of your personal information, subject to any legal obligations that require us to retain certain data.

  • Objections and Complaints: If you have any objections to how we handle your information or if you wish to make a complaint, please contact us at info@abhigyaanand.com.

8. Children's Privacy

  • Our websites and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our websites, and we encourage you to review the policy periodically.

10. Governing Law

  • This Privacy Policy is governed by the laws of India and the state of Karnataka. Any disputes arising from the use of our services or this policy will be subject to the jurisdiction of the courts in Bengaluru.

11. Contact Information

  • If you have any questions or concerns regarding this Privacy Policy, please contact us at info@abhigyaanand.com

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